1. Acceptance of Terms
By accessing or using drozgelatide.com ("Website") or purchasing Dr Oz Gelatide products ("Products"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, please do not use our Website or purchase our Products.
These Terms may be updated at any time. Continued use after changes constitutes acceptance of the modified Terms.
2. Products and Services
2.1 Product Description: All product descriptions, images, and specifications are for illustrative purposes only. We strive for accuracy but do not guarantee exact matches.
2.2 Availability: Products are subject to availability. We reserve the right to discontinue any product without notice.
3. Orders and Payment
3.1 Order Acceptance: All orders are subject to acceptance. We reserve the right to refuse or cancel any order for any reason.
3.2 Pricing: All prices are in USD and exclude taxes/shipping unless stated otherwise. We reserve the right to modify prices without notice.
3.3 Payment: Payments are processed securely through third-party processors (Stripe, PayPal). You authorize us to charge your payment method.
4. Shipping and Delivery
4.1 Shipping Times:
- USA: 3-7 business days
- Canada: 7-14 business days
- International: 10-21 business days
4.2 Shipping Delays: We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.
4.3 Lost/Damaged Packages: Claims must be filed within 30 days. Provide tracking information and photos of damage.
5. 60-Day Money Back Guarantee
- Return all bottles (opened or unopened) within 60 days
- Email support@drozgelatide.com with order number
- Receive full refund within 5-7 business days
Important: Empty bottles cannot be refunded. All bottles must be returned with labels intact.
6. User Conduct
You agree not to:
- Use the Website for illegal purposes
- Post false reviews or testimonials
- Attempt to reverse engineer our services
- Harass our staff or customers
- Spam our contact forms or support
We reserve the right to terminate accounts and ban users violating these Terms.
7. Intellectual Property
All content, logos, trademarks, and intellectual property on this Website are owned by Dr Oz Gelatide or our licensors. Unauthorized use is strictly prohibited.
You may not reproduce, distribute, or create derivative works without written permission.
8. Limitation of Liability
Dr Oz Gelatide shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill.
Our total liability shall not exceed the amount you paid for the product.
This limitation applies regardless of the legal theory or cause of action.
9. Health Disclaimer
Dr Oz Gelatide products are dietary supplements. Results vary by individual. Consult your healthcare provider before use, especially if pregnant, nursing, or taking medications.
We do not claim to diagnose, treat, cure, or prevent any disease.
10. Governing Law
These Terms are governed by the laws of the State of California, USA. Any disputes shall be resolved exclusively in the state or federal courts located in Los Angeles County, California.
11. Force Majeure
We are not liable for delays or failures due to circumstances beyond our control, including natural disasters, pandemics, supply chain disruptions, or carrier issues.
12. Contact Information
For questions about these Terms:
- Email: support@drozgelatide.com
- Phone: 1-800-NEURO-SILENCE (9AM-5PM PST)
- Address: Dr Oz Gelatide, 123 Health Way, Wellness City, CA 90210, USA
13. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.